Shipping Policy
Shipping Policy – Kobo Johannesburg
We currently ship within South Africa only.
Order Processing Time
Orders are processed within 1–3 business days (Monday to Friday). Orders are not processed on weekends or public holidays.
Shipping Times
Estimated delivery time within South Africa is 5–10 business days.
Please note that delivery times are estimates and may vary due to external factors such as courier delays.
Shipping Costs
Shipping costs are calculated at checkout. From time to time, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to high demand or courier issues. We appreciate your patience and understanding.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.
Contact
If you have any questions regarding shipping, please contact us at info@kobojohannesburg.com.